CBRE’s Dick Bernardi emphasises that good infrastructure is the backbone of tourism

He highlights how sustainability, collaboration, and innovation can strengthen Indonesia’s journey and tourism trade.

Tourism and hospitality are amongst the most dynamic drivers of Indonesia’s financial system, with innovation, sustainability, and visitor expertise at the core of its competitiveness. From infrastructure design to enterprise methods, the sector should adapt to international traits while defending native tradition and communities.

Offering his invaluable insights is Dick Bernardi, Head of Projects, Project Management, Indonesia at CBRE. With a background in mechanical engineering, he has broadened his experience to embody venture administration, enterprise improvement, environmental sustainability, and finance.

He is licensed as a mechanical engineer skilled by LPJK and as a inexperienced constructing skilled by each the International Finance Corporation of the World Bank Group and the Green Building Council Indonesia, reflecting his dedication to sustainable and revolutionary venture supply.

As a choose at the TDM Travel Trade Excellence Awards 2025 – Indonesia, Bernardi mentioned how sustainable tasks, efficient collaboration, and rising traits can form the future of the trade in Indonesia.

With your experience in venture administration, how can well-designed and sustainable infrastructure tasks improve the development and competitiveness of Indonesia’s journey and tourism sector?

Good infrastructure is the backbone of tourism. When tasks are designed sustainably, they not solely improve customer experiences but in addition shield Indonesia’s cultural and pure belongings. This creates long-term worth for traders, communities, and the vacation spot itself—making Indonesia extra aggressive globally.

Which enterprise improvement methods have confirmed simplest in delivering profitable tourism and hospitality tasks?

Collaboration is key. Successful tasks are constructed on early engagement with all stakeholders, together with builders, operators, authorities, and native communities. Having a transparent visitor journey, backed by market insights, and the flexibility to adapt ensures lasting success.

What are the simplest methods to embed sustainability into tourism operations to create lasting advantages for locations and communities?

Sustainability have to be half of the DNA, not an afterthought. Standard practices like eco-friendly design and waste discount are important, however so is empowering native provide chains and communities. Education for each employees and company creates long-term impression.

In your view, what parts outline an distinctive buyer expertise in journey and hospitality?

Seamless service and real human contact. Guests need effectivity, however additionally they keep in mind heat, authenticity, and considerate design. In the finish, it’s the folks and small gestures that make a keep unforgettable.

Looking forward, what rising traits ought to Indonesian journey firms give attention to to remain aggressive?

Digital transformation and AI are reshaping the traveller journey. Wellness and sustainability have gotten decisive elements for travellers, particularly youthful ones. Domestic tourism is additionally rising quick—high quality and authenticity will set the winners aside.

As a choose at the TDM Travel Trade Excellence Awards 2025 – Indonesia, what key qualities will you prioritise when evaluating the nominees?

Innovation with measurable outcomes, sturdy sustainability practices, and customer-centric considering. I’ll additionally worth collaboration and the way tasks encourage the wider trade. The finest nominees will present how Indonesia can shine on the international stage.